Cloud hosting editions FAQs

Get answers to frequently asked cloud hosting editions questions.

VPW (Virtual Private Workato)

What is VPW (Virtual Private Workato)?

VPW (Virtual Private Workato) delivers our highest level of security and data privacy for customers with stringent requirements for security and data protection such as financial, pharmaceuticals, and healthcare institutions that collect and process sensitive data. VPW is fully managed by Workato and includes a dedicated customer-specific private cloud environment separate from Workato’s commercial cloud environment. The VPW is completely isolated from all other Workato accounts.

Who can access VPW (Virtual Private Workato)?

VPW is generally available for all customers, but is subject to additional pricing and data privacy requirements. Contact your Workato Sales representative or Customer Success representative to learn more.

Is VPW available globally in all regions?

Yes, VPW is available in all regions we support including regions served by the US, EU, Singapore, Japan and Australia data centers.

Who should use VPW?

VPW is intended for regulated industries like financial services, pharmaceutical, healthcare, and more. It is also suitable for organizations that provide critical “national” infrastructure services that require strict data residency and data privacy. VPW provides such customers with the best of both worlds: dedicated instances with the highest level of security and data privacy and fully managed by Workato. This eliminates the DevOps and operational overhead involved in managing infrastructure on their own.

Does VPW impact or change the way Workato currently works?

VPW does not impact or change the way our platform works and offers the same range of features as our commercial cloud solution. However, it does offer additional unique aspects for customers, including customer-specific domains for Workato's sign-in and app pages (for example, example-company.workato.com), and unique IP addresses for the traffic to and from Workato that customers can add to allowlists.

Workato GovCloud

What is Workato GovCloud?

Workato GovCloud is a cloud computing service offering the additional security required for US government-regulated workloads and other types of sensitive data. It is hosted on AWS GovCloud in the US.

Who can access Workato GovCloud?

Workato GovCloud is available to US federal, state, and local government agencies and government contractors and provides a secure and compliant environment for their operations.

Who should use Workato GovCloud?

Workato GovCloud is ideal for customers that require compliance with common US federal, state, and local government standards.

Does Workato GovCloud impact or change the way Workato works?

Workato GovCloud does not impact or change the way our platform works and offers the same range of features as our commercial cloud solution. It is a multi-tenant environment hosted in AWS GovCloud that provides additional security.

General

What is the difference between VPW and Workato GovCloud?

VPW (Virtual Private Workato) and Workato GovCloud are both designed to meet the needs of highly regulated industries and provide high levels of security and compliance. However, these features serve different purposes and have distinct features.

• VPW provides a completely separate, dedicated environment for each customer, ensuring data and workload isolation. This means that each customer has their own private Workato instance, making it a single-tenant solution.

• Workato GovCloud operates in a multi-tenant environment, where multiple customers share the same infrastructure but with logical data segregation to ensure security and compliance.