# AI model and job description
The AI model you add to your genie relies on the job description you provide to determine your genie's behavior, persona, and constraints through instructions and guidelines, such as tone, formatting, and role.
# AI model
AI forms the brain of your genie. The job description you give your genie determines how it interacts with your users and how it decides which skills to use to execute an action. Genies use Anthropic Claude by default. You can switch your LLM to OpenAI GPT or your own LLM. Genies support all model versions of Anthropic Claude and OpenAI GPT.
PERFORMANCE SUPPORT IS LIMITED TO PLATFORM AI MODELS
Workato only provides genie performance support if you use AI models from supported LLM providers on our platform. Genies support all model versions of Anthropic Claude and OpenAI GPT. The AI model you use must support function calling.
The genie's AI component uses advanced natural language processing and machine learning algorithms to provide the following capabilities:
- Interprets user requests and queries
- Analyzes context and available information
- Makes decisions to determine which skills to use
- Generates human-like responses
- Decides when to search assigned knowledge bases
- Continuously learns and improves based on interactions
Anthropic Claude AI model
PERFORMANCE SUPPORT IS LIMITED TO PLATFORM AI MODELS
The Workato platform supports Claude Sonnet and OpenAI GPT LLM providers by default. Workato only provides genie performance support if you use AI models from supported LLM providers on our platform.
Workato recommends caution when you switch between AI models for complex configurations, especially when switching LLM providers or downgrading to an earlier model version. AI models differ significantly in how they call tools, format arguments, and handle multi-step workflows. Job description prompts fine-tuned for one AI model may produce different results in another AI model. This can create inconsistent behavior across genies that use different LLM providers or model versions.
# AI model version migration
Your genie displays a notification the Overview page to let you know when the AI model version for your LLM provider is approaching deprecation. You have 30 days to voluntarily test and upgrade your model version. Workato automatically migrates your AI model to the updated model version 14 days before the deprecation date without interrupting your genie.
AI model version migration notification
You can stop your genie and edit the LLM provider if you plan to switch to a different LLM and AI model.
AUTOMATIC MIGRATION IS LIMITED TO PLATFORM AI MODELS
Only Claude Sonnet and OpenAI GPT are migrated to updated model versions automatically.
# Job description
The Job description section is where you provide detailed prompt engineering to enable your genie to understand its role, personality, and goals. The Job description is automatically generated based on the input you provide to the What would you like your genie to help with? field during genie setup and can be edited to suit your requirements.
Watch a quick video guide: Create a job description in Agent Studio
For example:
What's my job?
Example: "You are a recruiting coordinator who schedules interviews and keeps candidates informed. Your goal is to reduce time-to-hire while ensuring a positive candidate experience."
Who will need my help?
Example: "Hiring managers need interview coordination, HR recruiters want automated communications, and job candidates need timely updates and interview details."
How do I get things done?
Example: "Check calendars first, propose 3 time slots, send invites once confirmed. Pull latest info from ATS for status updates. Always confirm details before acting and follow up within 24 hours."
What should I avoid?
Example: "Don't make hiring decisions, share salary ranges, or promise specific timelines. Never share candidate info between candidates. Escalate sensitive situations to hiring managers immediately."
What results do you want me to track?
Example: "Same-day interview scheduling, 90%+ candidate response rates within 48 hours, and hiring manager satisfaction scores."
How should I talk to people?
Example: "Be warm with nervous candidates, concise with busy hiring managers. Use 'your interview is scheduled' language and always include next steps."
Any extra tips?
Example: "Double-check calendar availability to avoid conflicts. Over-communicate with candidates rather than leaving them wondering. Keep common Q&A responses ready."
Go to the Job description section
# Getting started with AI models and job descriptions
Refer to Create a genie manually for complete steps on how to create a genie with a job description, AI model, chat interface, knowledge base, knowledge base recipe, and skills.
Complete the following steps to add an AI model and job description:
Sign in to Workato.
Go to AI Hub.
Click Genies.
Click Create to build your own genie.
Enter a request or goal for your genie in the What would you like your genie to help with? field.
Create a genie
JOB DESCRIPTIONS ARE AUTOMATICALLY GENERATED
The Job description is automatically generated based on the input you provide to the What would you like your genie to help with? field during genie setup and can be edited to suit your requirements.
Use the Save genie in drop-down menu to select a location for your genie.
Click Start building. The genie Build page displays.
Review and edit the generated description in the Job description field.
Go to LLM this genie uses and click the cog icon.
Anthropic Claude AI model
OpenAI GPT
Click + New connection
LLM connection configurationClick Connect.
Your job description and AI model are configured.
Last updated: 3/24/2026, 5:07:45 PM