# AI agents
AI agents are conversational workflows powered by natural language understanding. These agents allow you to automate support, guide users through complex processes, and connect with external systems through APIs.
You can design dynamic conversations that adapt to user input, pass data between steps, and deliver personalized experiences across multiple channels.
# Create an AI agent
Complete the following steps to create an AI agent:
Sign in to AgentX Support.
Click Create.
Create an AI agent
Enter a name for your AI agent in the Label field.
Select Agent in the Type field.
Click Submit.
RETURN TO AI AGENTS INTERFACE
You can return to the AI agents interface by selecting the badge that displays your agent's name beneath the AgentX Support logo.
Return to AI agents list
Last updated: 6/23/2025, 2:33:20 PM