# Email (Custom)

Email (Custom) (opens new window) is a utility connector that lets you send and receive email over SMTP and IMAP. It supports TLS for SMTP and SSL/TLS for IMAP as required.

# Prerequisites

Ensure you have the following before you establish a connection to Email (Custom) in Workato:

  • An email account
  • SMTP Server address
  • SMTP Server port

# Connect to Email (Custom)

Complete the following steps to connect Workato to Email (Custom):

1

Click Create > Connection.

2

Search for and select Email (Custom) as your connection on the New Connection page.

3

Provide a unique name for your connection in the Connection name field.

Email (Custom) connection setupEmail (Custom) Connection Setup

4

Use the Location drop-down menu to select the project where you plan to store the connection.

5

Enter the Username, Password, SMTP Server, and SMTP Port.

6

Set the Use STARTTLS for SMTP? field to Yes if you use TLS for SMTP.

7

Select IMAP or POP3 in the Receiving protocol field to receive emails:

  • For IMAP, enter the IMAP server and IMAP port.
  • For POP3, enter the POP3 server and POP3 port.
8

Set the Enable SSL/TLS for IMAP? or Enable SSL/TLS for POP3? field to Yes if you use SSL/TLS to receive emails.

9

Click Connect.


Last updated: 9/18/2025, 8:01:19 PM