Self-service (Workato Free and Workato Pro) pricing
Self-service (Workato Free and Workato Pro) lets you sign up for Workato without talking to a sales representative. You can adopt Workato and start building applications by signing up online. Sign up for a Workato Free or Pro plan to access Orchestrate and AI/Agentic capabilities across Orchestrate and AI/Agentic. Self-service offers a credit-based monthly plan paid directly to Workato using a credit card.
Pricing
Self-service pricing is based on credits. Workato Free comes with a set credit limit at no cost. Workato Pro offers a higher credit limit with several pricing options to choose from. Both plans give you access to the same platform capabilities.
Credit limits
Workato Free and Workato Pro both have credit limits. Workato Free includes a one-time credit grant of 50,000 credits. Workato Pro includes recurring monthly credits, with the option to purchase add-ons. You can select recurring credits from 2,500 credits, up to 50,000 credits per month.
NO CREDIT ROLLOVER
Unused Workato Pro credits expire at the end of the billing month and don't roll over.
A credit is the unit used to measure usage across the platform. Each feature measures and applies credits differently. Credits apply to Workato Tasks, API Calls, Rows Processed, and Genie Actions. Refer to Understanding usage for product capabilities for more information about how usage is measured in Workato.
You select your monthly credit limit at signup.
| Monthly price | Credit limit |
|---|---|
| $75/month | 2,500 credits/month |
| $100/month | 3,500 credits/month |
| $275/month | 10,000 credits/month |
| $780/month | 30,000 credits/month |
| $1,275/month | 50,000 credits/month |
Sign up for a Workato Free or Pro plan
Complete the following steps to sign up for Workato Free or Workato Pro:
Go to workato.com.
Click Start for free to sign up for a Self-service account.
Click start for free.
If Start for free isn’t visible, go to https://app.trial.workato.com/users/sign_up_trial directly.
Sign up using one of the following authentication methods.
Email and password
Enter your name in the Full name field.
Enter your email in the Work email field.
Create a password in the Password field. Your password must be at least 12 characters, include both upper and lower case letters, a number, and a special character.
Click Google to sign in using your Google account.
Sign in to your Google account.
Click Allow to authorize Workato to access your Google account information.
Google redirects you back to Workato.
GitHub
Click GitHub to sign in using your GitHub account.
Sign in to your GitHub account.
Click Allow to authorize Workato to access your GitHub account information.
GitHub redirects you back to Workato.
Office 365
Click Office 365 to sign in using your Office 365 account.
Sign in to your Office 365 account.
Click Allow to authorize Workato to access your Office 365 account information.
Office 365 redirects you back to Workato.
Select from the Workato Free, Pro, or Enterprise plans to determine your platform feature access and credit limits. Workato Free is selected by default and available when you sign up for Workato.
ENTERPRISE
Contact Workato for more information about Workato Enterprise.
Workato Pro
Select Upgrade to Pro to sign up for Workato Pro.
Use the slider to select the number of credits/month for your Workato Pro plan.
Enter your payment information for Workato Pro.
Click Subscribe.
Manage Self-service accounts
You can upgrade to Workato Pro, downgrade to Workato Free, and cancel your Workato subscription in Workato.
Upgrade to Workato Pro
You can upgrade from Workato Free to Workato Pro directly in the Workato platform. Complete the following steps to upgrade your Workato Free subscription to Pro:
Click Free in the navigation bar in Workato.
Upgrade your Workato subscription
Select Upgrade to upgrade your subscription.
Move the slider to select the amount of credits you want each month. Refer to Credit limits for more information about credit limits.
Select your Workato Pro credit limit
Click Upgrade to Pro to select your subscription.
Enter your payment information, such as card information, cardholder name, and billing address.
Click Subscribe to purchase your Workato Pro subscription.
Cancel your subscription
You can cancel your Workato Pro subscription directly in the Workato platform. Canceling your Workato Pro subscription downgrades your subscription to Workato Free. Complete the following steps to cancel your subscription:
Click Pro in the navigation bar in Workato.
Manage Workato Pro subscription
Click Manage subscription.
Click Cancel subscription to cancel your Workato Pro subscription and downgrade to Workato Free.
Use the drop-down menu to select your reason for canceling and click Continue to cancellation.
Click Cancel subscription to confirm your cancellation.
Click Return to Self-service sandbox to return to your workspace.
Monitor credit use
You can monitor credit use in Workato, including the current month's credit limit and usage, to track and manage capacity. You can view metrics, such as purchased quota, remaining credits, and total month spend. Refer to Billing and Usage for more information. The Usage dashboard can also provide additional information about your credit utilization.
ADMIN ROLE ACCESS REQUIRED
You need Admin system role in the workspace to access usage and billing information.
Billing
You can manage your billing for Workato Free and Workato Pro directly in the platform, including updating your billing information and accessing invoices.
Update billing information
Complete the following steps to update your billing information:
Click Free or Pro in the top navigation bar in Workato, depending on your subscription type.
Manage Workato Pro subscription
Click Manage subscription.
Click Update information (pencil icon) to change your billing information, such as the email address associated with the account.
Access your invoice
Complete the following steps to access your invoice:
Click Free or Pro in the top navigation bar in Workato, depending on your subscription type.
Manage Workato Pro subscription
Click Manage subscription.
Click the invoice you plan to view or download in the Invoice History section. A new tab opens with your invoice.
View your invoice
Click Download invoice to download a copy of your invoice.
Click Download receipt to download a copy of your receipt.
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