Create a ServiceNow connection.

1

Click Create > Connection.

2

Search for and select ServiceNow on the New connection page.

3

Enter a name for your ServiceNow connection in the Connection name field.

ServiceNow connection setup

4

Use the Location drop-down menu to select the project where you plan to store the connection.

5

Use the Authentication type drop-down menu to select Username/Password.

6

Enter your ServiceNow Instance name. For example, if your ServiceNow URL is https://acme.service-now.com, the instance name is acme.

7

Enter your ServiceNow username in the Username field.

8

Enter your ServiceNow password in the Password field.

9

Click Connect.

The ServiceNow connector also supports OAuth 2.0 and Password grant authentication methods.