Update request action

Update a request in a Workflow app. You must specify the values of all request fields you plan to update.

Input

Input field	Description
Workflow app	Select a Workflow app in which to update the request.
Record ID	Choose a request (identified by its Record ID) to update. Use a datapill or enter the exact ID. Workato automatically generates a unique ID for each record in a Workflow app's corresponding data table. Workato requires the Record ID to perform certain Workflow apps connector actions, including update record and delete record actions.
Workflow stage	Use the Choose a value drop-down to update the request's workflow stage to update. If left empty, the stage will remain unchanged.
Assignee	Use the Choose a value drop-down to assign the task to a user group.
Update request fields for the specified request	Fill in the fields for the specified request. You must fill in the fields you plan to update. Fields that are not specified are not updated. The fields that appear here depend on the request you plan to update.

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Output

Output is dynamic and may vary depending on the actions and triggers in your recipe, as well as the columns present in your Workflow app's corresponding data table.

To use this data in downstream steps, map in the relevant datapill from the datatree.

Output field	Description
Request	This object represents a record in a Workflow app. It includes metadata and links to related objects.
Record ID	Workato automatically generates a unique ID for each record in a Workflow app's corresponding data table.
Active task (Request)	A nested object within the Request object. Empty if there is not an active task associated with the request.
Task ID (Active task)	The ID of the task.
Task name (Active task)	The name of the task.
Status (Active task)	The task's status.
Due date (Active task)	The due date of the task.
Task URL (Active task)	The URL for the task.
Assigned user (Active task)	A nested object within the Active task object containing information about the task assignee. Empty if the task is assigned to a group.
User ID (Assigned user)	The ID of the user assigned to the task.
User name (Assigned user)	The name of the user assigned to the task.
Email (Assigned user)	The email of the user assigned to the task.
Status (Assigned user)	The status of the user assigned to the task.
Assigned group (Active task)	A nested object within the Active task object containing information about the assigned group. Empty if the task is assigned to an individual user.
User ID (Assigned group)	The ID of the user assigned to the task.
User name (Assigned group)	The name of the user assigned to the task.
Email (Assigned group)	The email of the user assigned to the task.
Status (Assigned group)	The status of the user assigned to the task.
Created by (Request)	A nested object within the Request object containing information about the user who created the request.
User ID (Created by)	The ID of the user who created the request.
User name (Created by)	The name of the user who created the request.
Email (Created by)	The email of the user who created the request.
Status (Created by)	The status of the user.
Groups (Created by)	A nested object within the Created by object containing information on group membership.
Group ID (Groups)	The ID of the group this task is assigned to.
Group name (Groups)	The name of the group this task is assigned to.
List size (Groups)	The size of the list.
List index (Groups)	The list index.
Stage (Request)	A nested object within the Request object containing stage details.
Stage ID (Stage)	The ID of the group this task is assigned to.
Group name (Stage)	The name of the group this task is assigned to.
Created at	The date the record was created.
Updated at	The date the record was most recently updated.