# Integrations

You can connect your AI agent or ticket automation flows to external systems such as CRMs, help desks, or e-commerce platforms.

Common use cases include:

  • Creating and updating tickets
  • Fetching order status
  • Modifying orders

AgentX Support also allows you to reference endpoints exposed by API recipes created in the API platform. You can use these endpoints in your flows to fetch or send data from external systems.


Last updated: 6/23/2025, 2:33:20 PM