# API platform limits

The API platform has the following limits:

Description Limit Notes
Job timeout for asynchronous API jobs240 secondsNA
Job timeout for synchronous API jobs30 secondsNA
Request header size (single header)16 KBNA
Request headers and url size combined (all headers)64 KBNA
Maximum JWKS size64 KBNA
Maximum attachment size5 GiBNA
Maximum tracer payload1 MiBNA
Maximum cache key size10 kBNA
Maximum cache entry value size10 kBRequests exceeding this limit do not cache even when successful. Contact your Workato Customer Success Manager to adjust this limit.
Maximum cache entry count per user ID10,000 entriesIf exceeded, entries are flushed, from oldest to newest, to accommodate new entries. To adjust this limit, contact your Workato Customer Success Manager for support.
API response and cache limits100 KBNA

FURTHER READING

Refer to the Platform limits documentation for more information about Workato limits.


Last updated: 10/14/2025, 11:14:55 PM