Workato Genie connector - Store knowledge action
The Store knowledge action stores documents in a knowledge base. It runs as a batch action, processing all documents in the source list in a single operation.
Use this action to build knowledge base recipes that sync and update information from connected applications. Refer to Knowledge base recipes for full setup steps and Knowledge base data ingestion for ingestion best practices.
Input
| Input field | Description |
|---|---|
| Knowledge base | Select the knowledge base to store the documents in. |
| Documents source list | Specify a list datapill. Each item in the list represents one document to store. |
| Document ID (Documents source list) | Enter the external ID of the document in the source system. A document with a matching ID updates the existing entry instead of creating a duplicate. |
| Document title (Documents source list) | Enter the title of the document. |
| Document body (Documents source list) | Enter the document content. |
| Content type (Documents source list) | Select the content type of the document: PDF, Microsoft Word (.docx), Microsoft Excel (.xlsx), or Microsoft PowerPoint (.pptx). |
| Document URL (Documents source list) | Enter the URL of the document in the source system. Genies use this URL to cite sources when presenting information to users. |
| Document metadata (Documents source list) | Enter additional metadata for the document. Include lang: en to improve text extraction accuracy for English-language documents. |
| Created at (Documents source list) | Enter the creation timestamp of the document in the source system. |
| Updated at (Documents source list) | Enter the last updated timestamp of the document in the source system. |
Output
| Output field | Description |
|---|---|
| Success | Indicates whether all documents were stored successfully. |
| Failed documents | A list of documents that failed to store. |
| Title (Failed documents) | The title of the document that failed to store. |
| List size (Failed documents) | The total number of failed documents. |
| List index (Failed documents) | The index of the current item in the failed documents list. |
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