Zendesk - Get comments for ticket action

This action retrieves a specific ticket that matches a search by ticket ID. Only results in your Zendesk instance that matches the criteria will be returned

Get comments for ticket action Get comments for ticket action

Input fields

Input field Description
ID The unique Zendesk ID of the ticket.

Output fields

The output of this action contains the full list of comments for this ticket, including the description (which is saved as the first comment of a ticket).

Output field Description
Ticket ID The unique Zendesk ID of the ticket. This is automatically assigned when the ticket is created.
Type The type of the ticket comment. Permitted values are comment, incident, or VoiceComment.
Body The comment made by the author.
HTML body The comment made by the author formatted in HTML.
Public Is True if this comment is public, otherwise it will display False.
Date created The time this comment was created.
Author ID The unique Zendesk ID of the author of the comment.
Attachments The attachment(s) on this comment.
List size The size of the list, corresponding to the number of comments retrieved.

results matching ""

    No results matching ""