Jira - Search issues action (batch)

The Search issues (batch) action searches Jira for issues that exactly match the criteria you specify and retrieves the results in batches.

RESULTS FOR RECENT CHANGES

Jira search results may not reflect recent changes. Use the Reconcile Issue IDs field to return real-time results for up to 50 issues. Alternatively, add a short delay after steps that create or update records. For example, using the Ruby snippets by Workato sleep function or the Scheduler by Workato Wait for time duration action.

Input

Input field	Description
Issue key	Enter the issue key to search by.
Summary	Enter the summary to search by.
Output fields	Select the fields to retrieve from Jira or enter them manually. If you select Enter fields, you must supply a comma-separated list of IDs for the fields you plan to use in the recipe. For example: parent,lastViewed
Reconcile Issue IDs	Provide up to 50 issue IDs (comma-separated) to return consistent results immediately after updates. Consistency is only ensured for specified issues.

SEARCH CRITERIA USES AND LOGIC

The search criteria you provide is combined using AND logic. Only issues matching all values are returned. Partial matches aren't returned.

Output

Output field	Description
ID	The numeric Jira identifier for the issue.
Self	The API URL of the issue.
Key	The human-readable Jira identifier for the issue.
Fields	Contains information about the object's fields, including its Parent and Last Viewed time. Workato automatically fetches and expands all parameters. Refer to the Jira Cloud REST API documentation on resource expansion (opens new window) for more information.
List size	The total number of issues retrieved.
List index	The position of the current issue in the results list.