Connector quotas

Connectors have the following quotas:

DEFAULT QUOTAS

The quotas on this page are defaults based on Workato best practices and are configured to enable optimal platform performance. Customers on Enterprise plans or above can contact their Customer Success Representative to request an extension of these quotas for their specific use cases.

Job execution timeout limits

View job execution timeout limits

Description	Quota	Notes
Standard job execution timeout	90 minutes	This quota applies to all connectors except the following: REST Salesforce ServiceNow SFTP Workspace admins can configure a custom job execution time quota in Workspace admin > Settings > Workspace > General, under Active Job Execution Time Limit. If you observe a timeout that differs from 90 minutes, your workspace admin may have set a different quota.
Job execution timeout for REST connector actions	If wait for response is `true`: 3,600 seconds (1 hour) If wait for response is `false`: 5,400 seconds (1.5 hours)	This quota applies to the following REST connector action: Make request (v2) action
Job execution timeout for Salesforce connector actions	24 hours	This quota applies to the following Salesforce actions: Insert bulk job action Update bulk job action Upsert bulk job action Insert bulk job (v1) action Update bulk job (v1) action Upsert bulk job (v1) action Retry bulk jobs action Search subjects SOQL bulk CSV action
Job execution timeout for ServiceNow connector actions	600 seconds	This quota applies to the following ServiceNow actions: Upload attachment action
Job execution timeout for SFTP actions	700 seconds	This quota applies to the following SFTP action: Streamable download action

Read request timeout limits

View read request timeout limits

The read request timeout limit is the number of seconds the client (gateway) waits for the server to respond. A read timeout occurs when the connection is established and the request is sent, but the server doesn't send a response before the timeout limit is reached. This prevents the request from being read.

Description	Quota	Notes
Read request timeout	180 seconds	This quota applies to all connectors except the following: Amazon S3 Azure blob storage Bim360 JavaScript Python REST Ruby Workday Xactly
Read request timeout for select Amazon S3 connector actions	1,200 seconds	This quota applies to the following S3 connector actions: Get file action Upload file action Upload file streaming action
Read request timeout for select Azure blob storage connector actions	Variable. If the `blob_type` is BlockBlob, the timeout is 900 seconds. Otherwise, the timeout is 180 seconds.	This quota applies to the following Azure blob storage connector actions: Upload blob storage action
Read request timeout for JavaScript evaluation in actions	30 seconds	This quota applies to the following action: Invoke custom JavaScript code action
Read request timeout for Python evaluation in actions	90 seconds	This quota applies to the following action: Invoke custom Python code action
Read request timeout for Ruby connector actions	30 seconds	This quota applies to the following action: Invoke custom Ruby code action
Read request timeout for REST connector actions	Variable. If wait for request is `true`, the timeout is 3,600 seconds (1 hour). Otherwise, the timeout is 120 seconds.	This quota applies to the following REST connector action: Make request (v2) action
Read request timeout for Workday connector actions	300 seconds	This quota applies to the following actions: Get report action Call operation action
Read request timeout for Xactly connector actions	300 seconds	This quota applies to the following Xactly connector actions: Read rows action

Connector-specific quotas

Ruby connector quotas

View Ruby connector quotas

Description	Quota	Notes
Memory quota for Ruby connector actions, including libraries, temporary memory, and inputs	256 MB	NA
Timeout for Ruby connector actions	30 seconds	NA
Read request timeout for Ruby connector actions	30 seconds	This quota applies to the following action: Invoke custom Ruby code action

Python connector quotas

View Python connector quotas

Description	Quota	Notes
Memory quota for Python connector actions, including libraries, temporary memory, and inputs	256 MB	NA
Timeout for Python connector actions	90 seconds	NA
Maximum code field size (scripts) for Python connector actions	1 MB	NA
Maximum size quota for PDF files processed with the pypdf library	35 MB	NA
Maximum size quota for CSV files processed with the Pandas library	20 MB	This quota accounts for Pandas’ temporary storage requirements.
Maximum size quota for Excel files processed with the Pandas library	5 MB	Uncompressing Excel files requires additional memory.
Read request timeout for Python evaluation in actions	90 seconds	This quota applies to the following action: Invoke custom Python code action

JavaScript connector quotas

View JavaScript connector quotas

Description	Quota	Notes
Memory quota for JavaScript connector actions, including libraries, temporary memory, and inputs	256 MB	NA
Maximum code field size for JavaScript connector actions	1 MB	NA
Timeout for JavaScript connector actions	30 seconds	NA
Read request timeout for JavaScript evaluation in actions	30 seconds	This quota applies to the following action: Invoke custom JavaScript code action

XML tools by Workato quotas

View XML tools by Workato quotas

Description	Quota
XML tools by Workato actions, default payload quota	10 MB
Parse XML document action, with streaming enabled	200 MB
Maximum number of fields for the Generate XML document from XSD action	5000 fields

CSV tools by Workato quotas

View CSV tools by Workato quotas

Description	Quota
CSV tools parse CSV action maximum rows processed	50,000
CSV tools CSV composer maximum rows composed	160,000

JSON tools by Workato quotas

View JSON tools by Workato quotas

Description	Quota
JSON tools parse JSON action	700 MB

YAML tools by Workato quotas

View YAML tools by Workato quotas

Description	Quota
YAML tools parse YAML action	170 MB

Email by Workato quotas

View Email by Workato quotas

Description	Quota	Notes
Message body and attachment quota in Email by Workato actions	20 MB	This quota is for the combined size of the message body and attachment.

PDF tools by Workato quotas

View PDF tools by Workato quotas

Description	Quota
PDF tools daily operations	10,000 operations per day per workspace
PDF tools large file processing (files larger than 50 MB)	10 operations per hour per workspace
PDF tools maximum file size per source file for all actions	100 MB
Merge PDF action maximum input	50 files, 100 MB combined
Split PDF action maximum output	50 output files

Language connectors quotas

View language connectors quotas

Description	Quota
Memory quota for language connectors	200 MB

Database connector quotas

View general database connector quotas

Description	Quota	Notes
Database connectors maximum rows returned (JSON)	50,000	NA
Database connectors action timeout	500 seconds	NA
Database connectors deferred action timeout (Cloud)	2 hours	Some database connector action timeouts may vary, including the Snowflake Run long query custom SQL action, which has a timeout limit of 60 minutes.
Maximum BLOB (Binary Large Object) size	1 MB	NA
Query size quota for Run custom SQL actions	1 MB	This quota is effective December 1, 2025 and applies to the following connectors: Google BigQuery JDBC IBM Db2 MySQL Oracle Postgresql Redshift Snowflake SQL Server
Maximum rows returned by Select rows using custom SQL actions	50,000	Starting February 8, 2026, the Select rows using custom SQL action returns a maximum of 50,000 records for all new recipes and existing recipes that don't currently exceed this quota. Starting March 15, 2026, this quota extends to all recipes using this action, including existing recipes that currently exceed the quota. Recipes configured to retrieve more than 50,000 records will be truncated to this quota. This applies to the following connectors: Google BigQuery JDBC IBM Db2 Oracle PostgreSQL Redshift Snowflake SQL Server

Apache Kafka connector quotas

View Kafka connector quotas

Description	Quota	Notes
Maximum batch size for Apache Kafka connector batch trigger	100 messages	The batch size is configurable between 1-100 messages.
Maximum payload size for the Apache Kafka connector	10 MB	NA

JavaScript Messaging Service (JMS) connector quotas

View JMS connector quotas

Description	Quota	Notes
Maximum message size for publish action	4 MB	Applies to the following action: Publish message action
Maximum message size	16 MB	Applies to the following trigger: New message in queue/topic trigger

Server Message Block (SMB) connector quotas

View SMB connector quotas

Description	Quota	Notes
Maximum chunk size	100 MB	The chunk size is configurable for some actions between 5 MB-100 MB
Maximum file size	100 GB	Applies to the following actions: Download file action Upload file action

On-prem files connector quotas

View On-prem files connector quotas

Description	Quota	Notes
Maximum chunk size	10 MB	The chunk size is configurable between 32 KB-10 MB.
Maximum number of CSV lines chunk size	2,000 lines	The CSV lines chunk size is configurable between 1-2,000 lines.

Java Database Connectivity (JDBC) connector quotas

View JDBC connector quotas

Description	Quota	Notes
Maximum number of rows in JDBC connector triggers	20,000 rows	The number of rows is configurable between 1-20,000 rows.

Active Directory connector quotas

View Active Directory connector quotas

Description	Quota	Notes
Maximum entries for Active Directory triggers	1,000 entries	The number of entries is configurable between 1-1,000. Supports pagination.
Maximum number of LDAP entries returned by Active Directory batch operations	1,000 entries	NA

SAP RFC connector quotas

View SAP RFC connector quotas

Description	Quota
Maximum webhook payload size (bytes) the New IDocs (batch) trigger	10 MB
Maximum webhook rate limits for the New IDocs (batch) trigger	Steady rate: 20 events per second, equivalent to 72,000 events per hour Burst allowance: 9,000 events that can be processed beyond the steady rate in a burst
Maximum byte quotas for the New IDocs (batch) trigger	Steady rate: 30 MB Burst allowance: 30 MB

Connector quotas ​

Job execution timeout limits ​

Read request timeout limits ​

Connector-specific quotas ​

Ruby connector quotas ​

Python connector quotas ​

JavaScript connector quotas ​

XML tools by Workato quotas ​

CSV tools by Workato quotas ​

JSON tools by Workato quotas ​

YAML tools by Workato quotas ​

Email by Workato quotas ​

PDF tools by Workato quotas ​

Language connectors quotas ​

Database connector quotas ​

Apache Kafka connector quotas ​

JavaScript Messaging Service (JMS) connector quotas ​

Server Message Block (SMB) connector quotas ​

On-prem files connector quotas ​

Java Database Connectivity (JDBC) connector quotas ​

Active Directory connector quotas ​

SAP RFC connector quotas ​