New message trigger (real-time)

This trigger monitors new messages in your Cisco Webex Teams instance in real-time. Workato processes each message as a separate job.

USING THIS TRIGGER WITH BOT ACCESS TOKEN AUTHENTICATION

To ensure new messages sent to the bot are processed, tag the bot in the message. For example, @bot_name new message.

Additionally, due to API response times, this trigger may experience delays. To minimize delays, bot users should avoid sending messages less than three seconds apart. If a message doesn’t trigger a job, try sending another message to process the previous job.

Input fields

Field	Description
Room name	Select the room from which to receive messages. You can choose from a list of rooms or use a specific room ID.
Max	Specify the number of existing messages to retrieve starting from the latest. Defaults to 1.

Output fields

Field	Description
Room type	The type of room where the message was posted.
Message	The content of the message.
Message ID	The unique identifier of the message.
Room ID	The unique identifier of the room.
Person ID	The unique identifier of the person who sent the message.
Person email	The email address of the person who sent the message.
Created	The timestamp when the message was created.