Freshservice - List agent fields action

This action allows you to retrieve the details of a ticket based on the ticket ID.

Input

This action doesn't require any input fields.

Output

Output field	Description
Name	The internal field name used in the system.
Label for admins	The display label of the field when viewed by administrators.
Mandatory for admins	Indicates whether the field is required for administrators.
Editable by admins	Specifies if administrators can edit the field.
Label for agents	The display label of the field when viewed by agents.
Editable by agents	Specifies if agents can edit the field.
Mandatory for agents	Indicates whether the field is required for agents.
Visible to agents	Determines if agents can see the field.
Type	The type of field.
Default field	Indicates whether this is a default system field.