Close case action

This action closes a case in Microsoft Dynamics 365.

Input fields

Field	Description
Case ID	Provide the Case ID. This is located in the URL of the case page.
Resolution type	Select the type of resolution. Available options include Problem solved and Information provided.
Resolution	Provide details about the resolution.
Billable time	Specify the amount of billable time spent on the case.
Remarks	Provide remarks or comments about the case.

Output fields

There is no output for this action.