Zendesk - List user identities action

User identity is something that can be used to identify an individual. For example, an email address or a phone number.

This action selects a specific user and returns a list of user identities. It retrieves the user through a search by user ID. Only records in your Zendesk instance that matches the criteria will be returned.

List user identities action

Input fields

Input field	Description
User ID	The unique Zendesk ID of the user.

Output fields

The output of this action contains the full set of user identities from the selected user.

Output field	Description
ID	Unique Zendesk user identity ID. This is automatically assigned when the user identity is created.
User ID	Unique Zendesk User ID. This is automatically assigned when the user is created.
Type	The type of user identity. Some possible values are email, phone_number, sdk etc.
Value	The value of the user identity. It is stored as a string.
Verified	Is True if the identity has been verified, otherwise it will display False.
Primary	Is True if the identity is marked as the primary identity, otherwise it will display False. For more information on primary user identity, please see the Zendesk documentation on this topic (opens new window).
Created at	The time the identity was created.
Updated at	The time the identity was last updated.
List size	The size of the list, corresponding to the number of user identities retrieved.