Zendesk - List user identities action

User identity is something that can be used to identify an individual. For example, an email address or a phone number.

This action selects a specific user and returns a list of user identities. It retrieves the user through a search by user ID. Only records in your Zendesk instance that matches the criteria will be returned.

List user identities action List user identities action

Input fields

Input field Description
User ID The unique Zendesk ID of the user.

Output fields

The output of this action contains the full set of user identities from the selected user.

Output field Description
ID Unique Zendesk user identity ID. This is automatically assigned when the user identity is created.
User ID Unique Zendesk User ID. This is automatically assigned when the user is created.
Type The type of user identity. Some possible values are email, phone_number, sdk etc.
Value The value of the user identity. It is stored as a string.
Verified Is True if the identity has been verified, otherwise it will display False.
Primary Is True if the identity is marked as the primary identity, otherwise it will display False. For more information on primary user identity, please see the Zendesk documentation on this topic.
Created at The time the identity was created.
Updated at The time the identity was last updated.
List size The size of the list, corresponding to the number of user identities retrieved.

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