Zendesk - New/updated user trigger

This trigger picks up users that are created or updated. Each user is processed as a separate job. It checks for new jobs once every poll interval. The poll interval can be 10 mins or 5 mins, depending on your plan. Check the Pricing and Plans page to find out more.

New/updated user trigger New/updated user trigger

Input fields

Input field Description
From Users created or updated after this time will be processed by the recipe. If left blank, the default date will be set to one day before the recipe is first started.

Output fields

The output of this action contains the full set of columns from the selected user. Here are some of the commonly used outputs.

Output field Description
ID The unique Zendesk ID of the user. This is automatically assigned when the user is created.
Role The role of the user. Permitted values are End-user, Agent, or Administrator.
Email The primary email of the user.
Organization ID The unique Zendesk ID of the user's organization. If the user has more than one organization membership, it will display the user's default organization.
User custom fields Includes data of user custom field(s).

Click here for a full list of user outputs.

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