Manage AIRO's knowledge

You can upload company knowledge documents to provide AIRO with context on your organization's policies, standards, and best practices.

The Manage AIRO's knowledge pageThe Manage AIRO's knowledge page

Upload company documents

Complete the following steps to upload company documents:

1

Go to Workspace admin > Settings > Beta.

2

Click Manage knowledge.

Click Manage knowledgeClick Manage knowledge

3

Click Upload company knowledge to AIRO.

Upload company knowledgeClick Upload company knowledge to AIRO

4

Drag and drop your files, or click to select files from your device. You can upload CSV, DOC, DOCX, and PDF files up to 25 MB each.

Select the files to uploadSelect the files to upload

5

Click Done to upload the document. The document appears in the Document table with a Pending status while AIRO processes it. AIRO can reference the document in chat after the status changes to Ready.

Preview a document

Click a document name to view its details. The panel shows the file size, when it was uploaded, and when AIRO last indexed it.

The Document body section shows the content AIRO extracted from your document. Use it to confirm the document was processed correctly before asking AIRO about it.

  • Fullscreen: Click the fullscreen icon to read the full document body.
  • Search: Type a search term in the Search document body field to search within the document body. Enter at least 3 characters to generate results.

Preview a document in the side panelPreview a document in the side panel

Delete a document

Complete the following steps to delete a document:

1

Hover over the document row and click the delete icon.

2

Click Delete to confirm. This action can't be undone.

Confirm the document deletionConfirm the document deletion

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