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# Planned follow-up maintenance January 30, 2025

Workato will conduct maintenance on its EU-based infrastructure on Jan 30, 2025, as part of a planned January follow-up maintenance activity. This maintenance is necessary to ensure our systems' optimal performance, reliability, and security.

This maintenance activity will be performed during the following window:

January 30, 2025

  • Start time: Jan 30, 20:00 UTC/ Jan 30, 12:00 PST
  • End time: Jan 30, 20:15 UTC/ Jan 30, 12:15 PST
  • Total duration: 15 min

During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.

# Summary of impact

The following is a summary of the impact on different product areas during the maintenance window.

  • Job processing: There will be a job processing delay up to 10 minutes for all recipes except Workbot and API Platform (APIM) recipes.

  • API Platform (APIM): APIM recipes that use long actions and asynchronous recipe function calls may experience job failures.

  • Workbot: Workbot recipes that contain a Wait for user input/action or other long actions may experience job failures.

All other Workato components and services will function normally during the maintenance window. Contact support (opens new window) to learn more.

# Past maintenance activities

# Update: Rescheduled platform maintenance January 16, 2025

Our scheduled maintenance activity initially planned for January 9, 2025 has been postponed. During our preparations, we identified additional potential impacts that require further evaluation and mitigation, to ensure the reliability of your services during and after maintenance.

Workato will conduct maintenance on its EU-based infrastructure on Jan 16, 2025.

Updated maintenance details:

  • New date: January 16, 2025
  • Start time: 20:00 UTC / 12:00 PST
  • End time: 20:15 UTC / 12:15 PST Duration: 15 minutes

During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.

# Summary of impact

The following is a summary of the impact on different product areas during the maintenance window.

  • Job processing: There will be a job processing delay up to 10 minutes for all recipes except Workbot and APIM recipes.

  • Workbot: Workbot recipes that contain a Wait for user input/action or other long actions may experience job failures.

# Updated impact

All other Workato components and services will function normally during the maintenance window.

We appreciate your understanding as we take these additional steps to minimize disruptions and deliver a seamless experience. If you have any questions or require assistance, please feel free to contact our Support (opens new window) team.


Last updated: 1/17/2025, 4:59:33 PM

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