# Planned follow-up maintenance
Workato will conduct maintenance on its US-based infrastructure on Feb 1, 2025, as part of a planned follow-up maintenance activity from January 2025. This maintenance is necessary to ensure our systems' optimal performance, reliability, and security.
This maintenance activity will be performed during the following window:
February 1, 2025
- Start time: Feb 1, 06:00 UTC/ Jan 31, 22:00 PST
- End time: Feb 1, 06:15 UTC/ Jan 31, 22:15 PST
- Total duration: 15 min
During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.
# Summary of impact
The following is a summary of the impact on different product areas during the maintenance window.
Job processing: There will be a job processing delay up to 10 minutes for all recipes except Workbot and API Platform (APIM) recipes.
API Platform (APIM): APIM recipes that use long actions and asynchronous recipe function calls may experience job failures.
Workbot: Workbot recipes that contain a Wait for user input/action or other long actions may experience job failures.
All other Workato components and services will function normally during the maintenance window. Contact support (opens new window) to learn more.
# Past maintenance activities
# Update: Rescheduled platform maintenance January 18, 2025
Our scheduled maintenance activity initially planned for January 11, 2025, has been postponed. During our preparations, we identified additional potential impacts that require further evaluation and mitigation, to ensure the reliability of your services during and after maintenance.
Workato will conduct maintenance on its US-based infrastructure on Jan 18, 2025.
Updated maintenance details:
- New date: January 18, 2025
- Start time: January 18, 06:00 UTC/ January 17, 22:00 PST
- End time: January 18, 06:15 UTC/ January 17, 22:15 PST
- Total duration: 15 min
During maintenance activities, the platform will temporarily enter maintenance mode. No data loss is anticipated.
# Summary of impact
The following is a summary of the impact on different product areas during the maintenance window.
Job processing: There will be a job processing delay up to 10 minutes for all recipes except Workbot and APIM recipes.
Workbot: Workbot recipes that contain a Wait for user input/action or other long actions may experience job failures.
# Updated impact
- API Platform (APIM): APIM recipes that use long actions and asynchronous recipe function calls may experience job failures during the maintenance window.
All other Workato components and services will function normally during the maintenance window.
We appreciate your understanding as we take these additional steps to minimize disruptions and deliver a seamless experience. If you have any questions or require assistance, please feel free to contact our Support (opens new window) team.
Last updated: 1/19/2025, 4:33:02 PM