NetSuite - 500 internal server error

During your workflow, if the target application fails to return a proper response, the recipe may encounter a 500 internal server error. When this happens, the error details provided may not be sufficient to debug the problem.

Non-descriptive 500 internal error message

Solution: Get error details from 500 internal error

Use Workato's Monitor & Handle Errors block. Wrap the erroneous action in the Monitor block. This will provide more details about the error.

1. Insert the actions raised the 500 internal error in a Error monitoring block.
2. Run the job.
3. When the action fails, look in to the On Error block to view the full error message.

Full error message from the On error block