Analytics Cloud

Analytics Cloud (opens new window) is a cloud based analytic tool that creates powerful visualizations and dashboards from large sets of enterprise data. It is previously known as Wave Analytics.

Workato makes use of the standard Salesforce connector to upload data from external sources like ERP systems or databases.

Connector information

Refer to the Salesforce connector page for connector information.

Usage

Insights External Data and Insights External Data Part

The InsightsExternalData object allows you to upload data from external sources. This object is used to provide metadata, and manage the upload process actions like start, cancel, cleanup and check status.

The InsightsExternalData object is used together with the InsightsExternalDataPart object (which contains one or more subsets of the entire data to be uploaded). Together, they can be used to programmatically upload large datasets in parts. Finally, an upload is triggered to process the data parts into a dataset in your Analytics Cloud instance.

More information is available from the Analytics External Data API Developer Guide (opens new window).

Insights External Data Object

Data uploads must be accompanied by JSON Metadata definition and must be base64 encoded. More information is available from the External Data Format Reference (opens new window).

Data Format

The following is an example dataset in CSV format.

Id,Email,Name
123,[email protected],John Doe
124,[email protected],Mary Poppins

CSV data guidelines are available here (opens new window).

Metadata JSON

The following is an example of the metadata in JSON format.

{
  "fileFormat": {
    "charsetName": "UTF-8",
    "fieldsEnclosedBy": "\"",
    "fieldsDelimitedBy": ",",
    "numberOfLinesToIgnore": 1
  },
  "objects": [
    {
      "connector": "Wave_Analytics_Sample",
      "description": "",
      "fullyQualifiedName": "Lead",
      "label": "Lead",
      "name": "Lead",
      "fields": [
        {
          "fullyQualifiedName": "Lead.Id",
          "label": "Lead ID",
          "name": "Id",
          "isSystemField": false,
          "isUniqueId": true,
          "isMultiValue": false,
          "type": "Text"
        },
        {
          "fullyQualifiedName": "Lead.Email",
          "label": "Lead Email",
          "name": "Email",
          "isSystemField": false,
          "isUniqueId": false,
          "isMultiValue": false,
          "type": "Text"
        },
        {
          "fullyQualifiedName": "Lead.Name",
          "label": "Lead Name",
          "name": "Name",
          "isSystemField": false,
          "isUniqueId": false,
          "type": "Text"
        }
      ]
    }
 ]
}

Insights External Data Part Object

Requirements:

• Create InsightsExternalDataPart objects (<10 MB each)
• External data must be in form of CSV file and base64 encoded.

Initiate data upload

After successfully completing all desired Insights External Data Parts, Update the Requested Action field in the InsightsExternalData record to "Process".

Managing upload process

After initiating a data upload process (updating Requested Action field to "Process"), no more edits are allowed on the objects, except to request a cancellation.

Example recipe

Let's put everything together into the following recipe.

Analytics Cloud recipe. Example recipe (opens new window)

This recipe performs a daily upload from SQL Server database to a dataset in Analytics Cloud. The recipe can be broken down to the various steps mentioned before.

1. Retrieving data from external data source
2. Defining a metadata JSON
3. Preparing data from external data source into CSV format
4. Create an External Data record
5. Upload Insights External Data Parts
6. Initial upload process by updating Requested Action field to "Process" in External Data record.