# Freshservice - Create task action

This action enables you to create a task in a ticket in Freshservice.

# Input

Input field Description
Ticket ID Select the ticket ID under which you plan to create a task from the drop-down menu.
Title Provide the title of the task.
Description Provide the description of the task.
Status Select the status of task from the drop-down menu.
Due date Provide the due date of the task.
Notify before Time in seconds before which notification is sent prior to due date. Select the time from the drop-down menu.
Workspace ID ID of the workspace to which the task belongs. Select the value from the drop-down menu.
Group ID Select the group to which the task is assigned, from the drop-down menu.
Agent ID Select the agent whom the task is assigned, from the drop-down menu.
Custom fields Add the custom fields in key-value pair.

# Output

Output field Description
Task ID Select the ticket ID under which you wish to create a task from the drop-down menu.
Agent ID Provide the title of the task.
Status Select the status of task from the drop-down menu.
Due date Provide the due date of the task.
Notify before Time in seconds before which notification is sent prior to due date. Select the time from the drop-down menu.
Title The title of the task.
Description The description of the task.
Created at The timestamp when the task was created.
Updated at The timestamp when the task was last updated.
Closed at The timestamp when the task was closed.
Group ID The unique ID fo the group the task is assigned to.
Deleted Indicates whether the task has been deleted.
Workspace ID The unique identifier of the workspace where the task belongs.
Custom fields Additional attributes defined for the task.
Stack rank The priority ranking of the task within a list of tasks.
Planned start date Provide planned start date in timestamp format.
Planned end date Provide planned end date in timestamp format.
Planned effort Provide planned efforts in this field.


Last updated: 3/17/2025, 12:26:03 PM

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