# Freshservice - Create task action
This action enables you to create a task in a ticket in Freshservice.
# Input
Input field | Description |
---|---|
Ticket ID | Select the ticket ID under which you plan to create a task from the drop-down menu. |
Title | Provide the title of the task. |
Description | Provide the description of the task. |
Status | Select the status of task from the drop-down menu. |
Due date | Provide the due date of the task. |
Notify before | Time in seconds before which notification is sent prior to due date. Select the time from the drop-down menu. |
Workspace ID | ID of the workspace to which the task belongs. Select the value from the drop-down menu. |
Group ID | Select the group to which the task is assigned, from the drop-down menu. |
Agent ID | Select the agent whom the task is assigned, from the drop-down menu. |
Custom fields | Add the custom fields in key-value pair. |
# Output
Output field | Description |
---|---|
Task ID | Select the ticket ID under which you wish to create a task from the drop-down menu. |
Agent ID | Provide the title of the task. |
Status | Select the status of task from the drop-down menu. |
Due date | Provide the due date of the task. |
Notify before | Time in seconds before which notification is sent prior to due date. Select the time from the drop-down menu. |
Title | The title of the task. |
Description | The description of the task. |
Created at | The timestamp when the task was created. |
Updated at | The timestamp when the task was last updated. |
Closed at | The timestamp when the task was closed. |
Group ID | The unique ID fo the group the task is assigned to. |
Deleted | Indicates whether the task has been deleted. |
Workspace ID | The unique identifier of the workspace where the task belongs. |
Custom fields | Additional attributes defined for the task. |
Stack rank | The priority ranking of the task within a list of tasks. |
Planned start date | Provide planned start date in timestamp format. |
Planned end date | Provide planned end date in timestamp format. |
Planned effort | Provide planned efforts in this field. |
Last updated: 3/17/2025, 12:26:03 PM