Intercom - Add conversation note action

The Add conversation note action allows you to add a conversation note in Intercom.

Intercom - Add conversation note action

Input

• Conversation ID

• Input the unique identifier of the conversation where you plan to add a note.

• Admin

• Specify the admin user within Intercom responsible for adding the note.

• Body

• Write the content of the note you plan to add to the conversation.

Output

Type

The entity type for the action.

ID

The unique identifier for the newly added conversation note.

Created at

The timestamp when the conversation note was created.

Updated at

The timestamp when the conversation note was last updated.

User

Type

The entity type related to the user.

ID

The unique identifier for the user associated with the note.

Assignee

Type

The entity type for the assignee of the conversation note.

ID

The unique identifier for the assignee of the conversation note.

Conversation message

Type

The entity type for the message.

ID

The unique identifier for the conversation message.

Subject

The subject of the conversation message.

Body

The body text of the conversation message.

Author

Type

The entity type for the author.

ID

The unique identifier for the author of the message.

Open

Indicates whether the conversation is currently open.

Read

Indicates whether the conversation has been marked as read.

Conversation parts

Type

The entity type for conversation parts.

Conversation parts

Type

The entity type for each part of the conversation.

ID

The unique identifier for each part of the conversation.

Part type

The type of conversation part.

Body

The content of the conversation part.

Created at

The timestamp when the conversation part was created.

Updated at

The timestamp when the conversation part was last updated.

Notified at

The timestamp when notifications were sent for the conversation part.

Author

Type

The entity type for the author of the conversation part.

ID

The unique identifier for the author of the part.

List size

The total number of conversation parts associated with the conversation.

List index

The index of the particular conversation part within the list of parts.