Intercom - Search conversations by user action

The Search conversations by user action allows you to retrieve a list of conversations associated with a specific user in Intercom based on the user's unique identifier.

Intercom - Search conversations by user action

Input

• User ID
• Enter the unique identifier for the user whose conversations you plan to search.

Output

Conversations

A list of conversations associated with the user.

Type

The type of record.

ID

The unique identifier for the conversation.

Created at

Timestamp of when the conversation was created.

Updated at

Timestamp of the last update to the conversation.

User

Type

The type of associated entity.

ID

The unique identifier of the user involved in the conversation.

Assignee

Type

The type of associated entity.

ID

The unique identifier of the assignee for the conversation.

Conversation message

Type

The type of record.

ID

The unique identifier for the message within the conversation.

Subject

The subject line of the message.

Body

The content body of the message.

Author

Type

The type of entity, indicating the author's role.

ID

The unique identifier of the author of the message.

Open

Indicates if the conversation is currently open.

Read

Indicates if the conversation has been read.

List size

The number of conversations retrieved.

List index

The index of the current conversation in the list.