RingCentral - New call trigger

The New call trigger retrieves new calls made by the connected RingCentral extension. The trigger checks for new calls every five minutes.

Ensure the connected RingCentral extension has Read Call Log permissions. These permissions are typically enabled for predefined or default RingCentral roles.

Input

Field	Description
Trigger poll interval	Specify how frequently to check for new events. Defaults to five minutes if left blank. The minimum allowed value is five minutes.
When first started, this recipe should pick up events from	Specify the start time to retrieve calls made since this time. Defaults to one hour before the recipe is first started if left blank. Learn more about this input field.

Output

Field	Description
URI	The URI of the call.
ID	The unique identifier of the call.
Session ID	The session ID of the call.
Start time	The start time of the call.
Duration	The duration of the call in seconds.
Type	The type of call.
Direction	The direction of the call (for example, inbound, outbound).
Action	The action taken during the call.
Result	The result of the call.
To	An object containing information about the recipient of the call.
Phone number (to)	The recipient's phone number.
Name (to)	The recipient's name.
Extension number (to)	The recipient's extension number.
From	An object containing information about the caller.
Phone number (from)	The caller's phone number.
Name (from)	The caller's name.
Extension number (from)	The caller's extension number.
Recording	An object containing details about the recording.
URI (recording)	The URI of the recording.
ID (recording)	The ID of the recording.
Type (recording)	The type of the recording.
Content URI (recording)	The content URI of the recording.