Zendesk - Get list of custom object records by external id action

Zendesk allows you to configure custom objects to model, store, and retrieve objects that are not native to Zendesk (for example, Tickets, Users, Organization). Find out more here.

This action retrieves a list of custom object records that matches a search by external ID. Only results in your Zendesk instance that matches the criteria will be returned.

Get list of custom object records by external ID action

Input fields

Input field	Description
Custom object	Select a custom object type for your search.
External ID	The external ID of the custom objects. You can query multiple external IDs with a , separator.

Output fields

The output of this action contains the full set of columns from the selected custom object type.

Output field	Description
Type	The name of the custom object type.
ID	The unique Zendesk ID for the custom object record. This is automatically assigned when the record is created.
External ID	A unique identifier from another system.
Date created	The time the custom object record was created.
Date updated	The time the custom object record was updated.
Attributes	Includes data of custom object custom fields.
List size	The size of the list, corresponding to the number of custom objects retrieved.