Zendesk - Get relationship record action

Zendesk allows you to configure custom objects to model, store, and retrieve objects that are not native to Zendesk (for example, Tickets, Users, Organization). You can also configure custom relationships to define how objects are associated. Find out more about here.

This action will retrieve the relationship records of a specified relationship type for a specified source object record. Only records that match the criteria will be returned.

Get relationship record action

Input fields

Input field	Description
Relationship type	Select the type of relationship for your search.
[Source object] ID	The unique Zendesk ID of the source object.

Output fields

Output field	Description
Relationship Type	The user-defined key of the relationship type.
ID	The unique Zendesk ID of this relationship record. This is automatically assigned when the record is created.
Source	The ID of the source of the relationship.
Target	The ID of the target of the relationship.
Date created	The time the relationship record was created.
List size	The size of the list, corresponding to the number of relationships retrieved.