Zendesk - Search users action

This action retrieves a list of all users that matches your search criteria. Only records in your Zendesk instance that matches all the criteria will be returned.

Search user action Search user action

Input fields

Input field Description
Name The name of the user.
Email The email of the user.
Organization The name of the user's organization.
External ID A unique identifier from another system.
Tags The tags applied to this user. You can query multiple tags with the , separator.
Notes Notes about the user.

Output fields

The output of this action contains a list of user with their respective outputs. Here are some of the commonly used outputs.

Output field Description
ID The unique Zendesk ID of the user. This is automatically assigned when the user is created.
Role The role of the user. Permitted values are End-user, Agent, or Administrator.
Email The primary email of the user.
Organization ID The unique Zendesk ID of the user's organization. If the user has more than one organization membership, it will display the user's default organization.
User custom fields Includes data of user custom field(s).
List size The size of the list, corresponding to the number of users retrieved.

Click here for a full list of user outputs.

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