Zendesk - Get comments for ticket action

This action retrieves a specific ticket that matches a search by ticket ID. Only results in your Zendesk instance that matches the criteria will be returned

Get comments for ticket action

Input fields

Input field	Description
ID	The unique Zendesk ID of the ticket.

Output fields

The output of this action contains the full list of comments for this ticket, including the description (which is saved as the first comment of a ticket).

Output field	Description
Ticket ID	The unique Zendesk ID of the ticket. This is automatically assigned when the ticket is created.
Type	The type of the ticket comment. Permitted values are comment, incident, or VoiceComment.
Body	The comment made by the author.
HTML body	The comment made by the author formatted in HTML.
Public	Is True if this comment is public, otherwise it will display False.
Date created	The time this comment was created.
Author ID	The unique Zendesk ID of the author of the comment.
Attachments	The attachments on this comment.
List size	The size of the list, corresponding to the number of comments retrieved.