Zendesk - Update custom object record action

Zendesk allows you to configure custom objects to model, store, and retrieve objects that are not native to Zendesk (e.g. Tickets, Users, Organization). Find out more about here.

This action updates a specific custom object record in your Zendesk instance. The record to edit is identified by its Zendesk ID.

Update custom object record action Update custom object record action

Input fields

Input field Description
Custom object Select a custom object type for your search.
ID The unique Zendesk ID of the custom object record.
Update record values Provide data for each column of the record to be created. The input fields are required and optional according to how you configured the custom object type.

Output fields

The output of this action contains the full set of columns from the selected custom object type.

Output field Description
Type The name of the custom object type.
ID The unique Zendesk ID of the custom object record. This is automatically assigned when the custom object record is created.
External ID A unique identifier from another system.
Date created The time the custom object record was created.
Date updated The time the custom object record was updated.
Attributes Includes data of custom object custom field(s).

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