Zendesk - Upload attachment

This action uploads a new attachment to your Zendesk instance using file content. See Ticket Attachments (opens new window) to learn more about the Zendesk API powering this action.

Attachment upload to Zendesk

Input fields

Input field	Description
Body	The contents of the attachment you plan to upload.
File name	The name of the file in Zendesk. Include the file extension, such as txt.
Content type optional	The MIME content type (opens new window) of the file. Optional for text files.

Transfer a file from another application

You can transfer a file from another application as a new attachment to your Zendesk instance. To transfer a file from another application, use the file obtained by the previous trigger or action as the file content in the Upload attachment to Zendesk action.

See Moving files using file content to learn how to transfer a file from another application.

Output fields

Output field	Description
Attachment ID	The automatically assigned attachment ID in Zendesk.
Attachment name	The name of the file in Zendesk.
Content URL	The automatically assigned full URL where you can download the attachment.
Content Type	The MIME content type (opens new window) of the file. Optional for text files.
File size	The size of the file in bytes.