# What are custom OAuth profiles?

Custom OAuth profiles allow your Slack apps to leverage the Workato Slack connector under the hood. You can fully customize your Slack app's identity, i.e.:

  • Branding (bot name, bot logos, background color)
  • Permissions

# When would I need custom OAuth profiles for Slack

  1. You want multiple apps that each perform workspace orchestration as part of their automations, for example, creating/archiving conversations. For example, an EscalationBot could create a private conversation, invite crisis management team members, and archive it once the issue is resolved. At the same time, BirthdayBot could perform the same actions – create a private conversation, invite the party planners, and archive it once the birthday is over – but for vastly different purposes.

  2. You want control over your app's branding & appearance

  3. You want control over your bot's permissions. The minimum permissions for optimal use are listed in the table below.

    Token type Scope Reason
    Bot None No bot scopes required.
    User channels:read Retrieves list of public conversations.
    channels:write Create/update public conversations.
    groups:read Retrieves list of private conversations.
    groups:write Create/update private conversations.
    im:read Retrieves list of direct message conversations.
    im:write Create/update direct message conversations.
    mpim:write Create/update multi-party group conversations.
    mpim:read Retrieves list of multi-party group conversations.
    chat:write Post messages as user.
    users:read Get user info.
    users:read.email Get user info by email.

Migration to granular scopes

Slack released granular permissions (opens new window) on 22 January 2020. You may have to migrate any pre-existing custom Slack apps you have connected to Workato. See the migration guide for more details.

# Setup requirements

To create a custom OAuth profile, you'll need access to Custom OAuth profiles (opens new window) in Workato.

If you are using another data center, log in to the custom profile for that data center:

I Don't See Custom OAuth Profiles in My Workspace

Custom OAuth Profile is an added capability. Check with your Workato CSM to ensure that you have this capability enabled for your Workspace.

# Creating a custom OAuth profile

# Step 1: Choose Slack


Before getting started, [sign in to your Slack workspace[(https://slack.com/signin#/signin (opens new window)) from your browser.


Navigate to Tools > Custom OAuth profiles in Workato.


Click New custom profile.


On the New custom profile page:

  • In Step 1, select Slack.
  • In Step 2, provide a name for your new app, then click Create new app. This will open a new tab that brings you to https://api.slack.com/apps (opens new window). Keep both the Workato tab and this new tab open - you'll need both to complete the remaining steps.

# Step 2: Create a new Slack app


In the new tab, select a workplace to develop the app in, then click Next.


Click Create.


In the "Welcome to your app's configurations" pop-up, click Got It.


Navigate to your app's Basic Information page. Scroll down to App Credentials, you will need the information here to complete the next step.

# Step 3: Configure Workato to talk to your Slack app


Head back to the Workato tab to complete Step 3.


In Step 3, fill in the following:

  • Client ID: Paste the Client ID value from Slack into this field.
  • Client secret: Paste the Client secret value from Slack into this field.
  • Verification token: Paste the Verification Token value from Slack into this field.

Click Save when you're finished.

# Step 4: Complete the connection in Workato

You're almost there! All that's left is to complete the connection in Workato.


In the open Workato tab, click Done. Go to any project folder to create a new Slack connection.


Provide a name for your Slack connection. In the Custom OAuth profile field, select the newly created OAuth profile. Click Connect.


In the permissions grant, click Allow.

Last updated: 10/9/2023, 9:23:10 PM