Freshservice - List service items action

Returns a list of service items based on specified filters.

Input

Input field	Description
Category ID	Provide the category ID of service item.
Result per page	Provide a value between 1 to 100.
Page number	Provide the number of pages.

Output

Output field	Description
Service item ID	Unique ID of the item.
Workspace ID	ID of the workspace to which the service item belongs (applicable for Employee Support Mode).
Created at	The timestamp when the item was created.
Updated at	The timestamp when the item was last updated.
Name	Name of the service item.
Delivery time	Estimated delivery time of the item (in hours).
Display ID	Unique ID of the service item specific to the account.
Category ID	Unique ID of the category to which the service item belongs.
Product ID	The ID of the product mapped to the item (returns null if no product is mapped).
Quantity	The number of items requested.
Deleted	True indicates the item was deleted successfully.
Group visibility	1 denotes visibility to all requesters, 2 for restricted visibility.
Item type	1 indicates a normal item, 2 indicates a loaner item.
CI type ID	Unique ID of the asset type associated with the product.
Cost visibility	Set to true if the cost should be visible to the requester.
Delivery time visibility	Set to true if the delivery time of the item should be visible to the requester.
Configs	Configuration template for the service request subject.
Botified	Set to true if the item is "bot ready."
Visibility	1 denotes draft, 2 denotes published.
Allow attachments	Set to true if the requester is allowed to attach files.
Allow quantity	Set to true to allow the requester to request more than one quantity.
Is bundle	Indicating whether the item contains child items.
Create child	Indicating whether child items will be created as separate service requests.