Zoho CRM - New/updated case trigger

The New/updated case trigger checks for new or updated cases in Zoho CRM once every polling interval.

Input

Input field	Description
Trigger poll interval	Specify how frequently to check for new events. Defaults to 5 minutes if left blank. Minimum value allowed is 5 minutes.
When first started, this recipe should pick up events from	Specify the date and time from which the recipe picks up trigger events. You can't change this value after running or testing the recipe.

Output

Output field	Description
ID	The unique identifier of the case.
Case number	The case identification number.
Case owner	The user to whom the case is assigned.
SM owner ID	The ID of the user who owns the case.
Deal name	The name of the related deal.
Deal ID	The unique identifier of the related deal.
SM creator ID	The ID of the user who created the case.
Phone	The phone number of the customer.
Email	The email address of the customer.
Created by	The user who created the case.
Description	Complete details about the case.
Internal comments	Follow-up notes about the case.
Add comment	Follow-up notes about the solution.
Number of comments	The total number of comments on the case.
Related to	The name of the contact who submitted the case.
Who ID	The unique identifier of the related contact.
Subject	The title of the case.
Case origin	The source from which the case has been generated.
Modified by (ID)	The ID of the user who last modified the case.
Modified by	The user who last modified the case.
Stage (deprecated)	The deprecated stage field.
Solution	The solution provided for the case.
Reported by	The name of the person who reported the case.
Status	The status of the case.
Priority	The priority of the case.
Type	The type of problem.
Case reason	The reason for the case.
Product ID	The unique identifier of the related product.
Product name	The name of the related product.
Account ID	The unique identifier of the related account.
Account name	The name of the related account.
Currency symbol	The currency symbol for monetary values.
Process flow	The process flow associated with the case.
Approved	Indicates if the case has been approved.
Editable	Indicates if the case record is editable.
Approval	The approval details for the case.
Delegate (Approval)	Indicates if approval can be delegated.
Approve (Approval)	Indicates if the case can be approved.
Reject (Approval)	Indicates if the case can be rejected.
Resubmit (Approval)	Indicates if the case can be resubmitted.
Created time	The timestamp when the case was created.
Modified time	The timestamp when the case was modified.