MCP servers
MCP servers enable you to expose endpoints to AI agents as tools or sets of tools through a remote, cloud-based Model Context Protocol (MCP) server. Your API recipe collections and AI gateway collections generate unique, authenticated MCP URLs. You can add this MCP URL to your LLM settings to enable an AI agent to use your API endpoint collection to answer user prompts.
Watch a quick video guide: Getting started with MCP and Workato
FEATURE AVAILABILITY
MCP is available to all users in the US, EU, AU, JP, and SG data centers. MCP servers are hosted in the US, EU, and APAC regions and respect data residency requirements where possible. MCP isn't available to workspaces in the CN data center. This reflects local regulatory requirements and Workato's commitment to data sovereignty and applies to our multi-tenant and Virtual Private Workato (VPW) offerings.
Contact your Customer Success representative if you're interested in using MCP or require additional information.
Create an MCP server
You can create an MCP server and add tools in the AI Hub.
Learn by example with a use case
Review the LLM, GitHub, and Workato Developer API use case for steps to create an MCP server integration that lets you create GitHub issues with natural-language commands in ChatGPT, Claude, or Cursor.
You can also follow a Search for leads in Salesforce with MCP video guide to get started with MCPs:
Complete the following steps to create an MCP server:
Sign in to your Workato account.
Go to AI Hub, click the MCP Servers tab, and click + Create an MCP server. Alternatively, you can create an MCP server from the Projects page by clicking Create > MCP server or pressing C+M.
Go to the Start from scratch section and click New MCP server. Refer to Use a prebuilt MCP server if you plan to use a prebuilt MCP server template.
Select either Project assets, API collection, or External MCP Server as your tool source.
Select your Tool source
Project assets
Create an MCP server with project assets
Use the Project drop-down menu to select the project where you plan to store the MCP server.
Select the tools you plan to use.
Enter a name for your MCP server in the Server name field.
Optional. Enter instructions for the LLM to understand the purpose and goals for the MCP server in the Server instruction field.
API collection
Create an MCP server with an API collection
Select the API collection you plan to use.
Enter a name for your MCP server in the Server name field.
Use the Location to save this server drop-down menu to select the project that contains the assets you plan to use for the MCP server, such as skills or API recipes.
MCP SERVER ASSETS MUST BE IN THE SAME PROJECT
You must store all assets in the same project folder. Error messages display if you select an unsupported asset type.
Optional. Enter instructions for the LLM to understand the purpose and goals for the MCP server in the Server instruction field.
Proxy MCP server
Create a proxy MCP server
Enter your proxy MCP server URL in the External MCP server URL field.
Use the Authentication Type drop-down menu to select API token (header authentication).
Enter the header name for your client ID in the Header name field. For example, client-id.
Enter the client ID in the Value field.
Optional. Click + Add header to add additional header parameters, such as a client-secret header name and the client secret value.
Click Next to authenticate your credentials. Your external MCP server tools and server instructions are added after you authenticate. You can edit the server instructions after the MCP is created.
Enter a name for the MCP server in the Server name field.
Use the Location to save this server drop-down menu to select the project that contains the assets, such as skills or API recipes, that you plan to use for your MCP server.
MCP SERVER ASSETS MUST BE IN THE SAME PROJECT
You must store all assets in the same project folder. Error messages display if you select an unsupported asset type.
Click Create MCP Server. The MCP server tools, description, remote MCP URL, and additional server information displays in the Overview tab.
MCP server Overview tab admin view
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