# Data retention FAQ
Businesses want strong security and protection of their data from the cloud applications. Workato is no exception. From time to time, Workato reviews policies and implements features to address customer feedback, technology advances, security landscape, governmental regulations and compliance requirements. We are constantly enhancing the Workato platform to deliver robust data protection regime to our customers and to be the most secure iPaaS in the market.
Workato objective is to provide you with -
- Increased data protection with data retention for maximum of 30 days
- Better compliance with data protection policies
- Control over the data retention period
- Job history streaming to export the jobs data to your choice of security information and event management (SIEM) application. Workato supports S3, Sumo logic, Splunk, Datadog and others using the standard HTTP-based protocol.
Maximum data retention period and ability to customize the data retention period depends on the add-on you have selected. Reach out to Workato sales representatives at +1 (844) 469-6752 to find out more.
# Customizing data retention period
Customer administrator or account owner can navigate to
Account Settings >
Data retention to configure the data retention period.
- Select data retention period unit, one of
- Specify number of hours or days depending on the period unit selected
What is the Workato data retention policy?
Data retention period configuration is available with the Advanced Security and Compliance (ASC) add-on. Table below shows the data retention policy supported by the Workato platform.
|Purchased Advanced Security and Compliance Add-on?||Maximum retention (days)||Configurable?|
|Yes||90||Yes (min 1 hour)|
What if we have configured data retention period?
If your custom retention value is greater than the maximum retention policy, then it will be reset to the maximum retention policy of 30 or 90 days depending on whether you have the Advanced Security and Compliance add-on.
If your custom retention value is less than 30 days, then it will not be affected.
When does the data get deleted?
All of the data that is older than the past 30 or 90 days, whichever applies to your account, will be deleted permanently.
How can we store data for longer than 30 or 90 days?
You can take advantage of on the going-forward basis job history streaming to store data for a longer term in your event management application of choice. Workato supports S3, Sumo logic, Splunk, Datadog and any other application or service that can be accessed over HTTP protocol.
What's included in the Advanced Security and Compliance add-on?
The Advanced Security and Compliance add-on provides maximum of 90 days of data retention period and allows you to configure custom data retention period to a value less than 90 days with a minimum of as low as 1 hour setting. Reach out to Workato sales representatives at +1 (844) 469-6752 to find out more.
What happens if Advanced Security and Compliance add-on is turned off in case we decide to not purchase it?
If you do not purchase Advanced Security and Compliance add-on then your account will be set to maximum of 30 days retention period and no option to configure custom retention period. All of the data that is older than the past 30 days will be deleted permanently.