Data retention FAQs

Get answers to frequently asked questions (FAQs) about data retention.

What is Workato's data retention policy?

Workato's data retention policy defines how long specific types, such as job histories, trigger events, and custom reports, are stored. The default retention period is either 30 or 90 days, depending on the workspace type and any purchased add-ons.

What types of data are subject to the data retention policy?

The following data types are subject to Workato's data retention policy:

• Job history summaries
• Job history details
• Trigger events
• Customized job reports

Can I customize the retention period for my workspace?

Yes. You can customize data retention in your workspace if you have an Enterprise Workspace or have purchased the Data Monitoring/Advanced Security & Compliance add-on. The retention period can range from 1 hour to 90 days.

Can I customize the retention period at the recipe level?

Yes. Workato allows you to customize data retention at the recipe level using the Jobs data retention recipe setting. You can choose whether to store job data for a specific recipe.

Can I configure data retention to store no data at all for a recipe?

Yes. You can use the Zero retention option to store no data for a recipe. This setting ensures that no input or output data for a job is retained on the Workato platform.

What happens to data tables and FileStorage data under Workato's retention policy?

Data Tables and FileStorage data is not automatically deleted. You must manually delete these records within the Data Tables UI or by using the FileStorage delete action. Manually deleted data is purged from Workato's backup drives within four days.

What happens to job history summaries after the retention period ends?

After the retention period ends, job history summaries remain accessible, but job history details, including action inputs and outputs, are deleted. You can still access basic information, such as job status, job ID, and duration.