Gong Connector - Create content view event

Pushes content view events into Gong and display them as events in Gong’s activity timeline, when a content is viewed by an external participants. For example, when a contract is viewed by a prospect.

Input

Field	Description
Content ID	The ID of the content that was viewed in the reporting system.
Content title	The name of the object that was viewed.
Content URL	The url of the content that was viewed in the reporting system. This is the url that is was accessed by the viewer.
Event timestamp	The date and time when the event happened in the ISO-8601 format (e.g., 2021-08-01T02:30:00+05:00 or 2021-08-01T08:00:00Z, where Z stands for UTC)
Reporting system	The unique identifier of the reporting system. It is the same value in all events originating from the same system.
Agent platform	Select platform on which the interaction was made. eg. MacOS.
Share ID	The ID of the action, in case there can be more than one action per content.
User agent	'User-Agent' header value for browser based interaction.
View action title	The name of the action. For example, Document Viewed or Presentation Opened.
View info URL	The link to a page that presents additional information about this event.
Viewer	Array of objects with name and email of viewer.
Content properties	Dynamic properties to display for the object fields and values that describe the object.
Crm context	A list of references to external systems such as CRM, Telephony System, Case Management, etc.
Event ID	Object ID. The original ID of the event as designated in the reporting system.
Event properties	Dynamic properties to display for the event fields and values that describe the event.
Mobile app ID	The application identification string in case of interaction via mobile application (bundle identifier or package name).
Workspace ID	If your Gong account has multiple Workspaces, enter here the relevant Workspace to send these events to. If left blank, this will be decided by Gong.

Output

Field	Description
Request ID	UUID of the request sent to Gong to create the content view engagement event.