Intercom - Create or update users action

The Create or update users action allows you to create new users or update existing users in Intercom based on an email or user ID that you search for. If a user is not found, the action creates a new user. Otherwise, it updates the user's details.

Intercom - Create or update users action

Input

• Parallel

• Specify the number of parallel requests to perform. Set a value between 1 and 10.

• Requests per minute

• Set the target request rate per minute. The rate is calculated on a 10-second interval basis. For detailed rate limits, refer to the Intercom API rate limit documentation (opens new window). Setting this field to zero, or leaving it empty, removes rate limiting.

• Users

• Provide user details either directly or from a list.

  • Users source list

  • Input a list datapill if you are sourcing from a list input.

  • User ID

  • Enter the unique identifier for the user within Intercom.

  • Name

  • Input the user's full name.

  • Email

  • Provide the user's email address.

  • Unsubscribed from emails

  • Indicates whether the user has opted out of email communication.

  • Intercom ID of company

  • Enter the Intercom ID for the company associated with the user.

  • Company ID

  • Input the company's unique identifier.

  • Company name

  • Provide the company's name.

  • Company monthly spend

  • Enter the monthly spend associated with the company.

  • Custom attributes

  • Include any custom attributes for the user as necessary.

Output

Successful

Contains details of users successfully created or updated.

Type

The type of entity.

ID

The unique identifier for the user.

User ID

The identifier assigned to the user within Intercom.

Anonymous

Indicates if the user is anonymous.

Email

The email address of the user.

Name

The full name of the user.

Avatar

The avatar details of the user.

Type

The type of avatar.

Image URL

The URL link to the user's avatar image.

App ID

The identifier of the application within Intercom.

Companies

List of companies associated with the user.

Type

The type of associated entities.

Companies

The companies connected to the user.

Type

The type of company data.

Company ID

The unique identifier of the company.

ID

The unique identifier used within Intercom for the company.

Company name

The name of the company.

List size

The number of companies associated with the user.

List index

The index of the company in the associated list.

Location data

Contains geographic information about the user.

Type

The type of location data provided.

City name

The city associated with the user's location.

Continent code

The continent code for the user's location.

Country name

The country name for the user's location.

Latitude

The latitude coordinate for the user's location.

Longitude

The longitude coordinate for the user's location.

Postal code

The postal code for the user's location.

Region name

The region name for the user's location.

Timezone

The timezone for the user's location.

Country code

The country code for the user's location.

Phone

The phone number associated with the user.

Pseudonym

The pseudonym, if any, used by the user.

Remote created at

The timestamp of when the user was created remotely.

Session Count

The number of sessions the user has logged.

Owner ID

The identifier of the user who owns the account within Intercom.

Last request at

The timestamp of the last request made by the user.

Created at

The timestamp of when the user was created in Intercom.

Signed up at

The timestamp of when the user signed up.

Updated at

The timestamp of when the user's information was last updated.

Unsubscribed from emails

Indicates whether the user has unsubscribed from emails.

Marked email as spam

Indicates whether the user has marked an email as spam.

Has hard bounced

Indicates whether an email sent to the user has hard bounced.

Do not track

Indicates whether the user has enabled do not track.

Referrer

The referrer URL through which the user was acquired.

Last Seen IP

The last known IP address of the user.

User Agent Data

Information about the user's browser and operating system.

Utm campaign

The UTM campaign associated with the user.

Utm content

The UTM content parameter associated with the user.

Utm medium

The UTM medium parameter associated with the user.

Utm source

The UTM source parameter associated with the user.

Utm term

The UTM term parameter associated with the user.

Social profiles

Contains information about the social profiles linked to the user.

Type

The type of social profile information.

Social profiles

Detailed list of social profiles.

ID

The unique identifier for each social profile.

Name

The name of the social network.

Type

The type of the social network.

URL

The URL of the user's profile on the social network.

Username

The username of the user on the social network.

List size

The total number of social profiles associated with the user.

List index

The index of the social profile within the list.

Custom attributes

Custom data attributes associated with the user.

Tags list

A list of tags applied to the user.

Tags

Detailed information about the tags.

Sync

Indicates the synchronization status of the tags.

Segments list

A list of segments the user is part of.

Segments

Detailed information about the segments.

Active

Indicates if the segment is currently active.

New

Indicates if it is a new segment for the user.

Slipping Away

Indicates if the user is slipping away from the segment.

List size

The total number of records processed in the batch.

List index

The index of the current record in the batch.

Failed

Contains information about users that failed to create or update.

User

The user information for the failed action.

User ID

The unique identifier of the user within Intercom.

Email

The email address associated with the user.

Error

The error message associated with the failed action.

List size

The total number of failed records.

List index

The index of the current failed record within the list of all failed records.

All records in batch succeeded?

Indicates whether all records in the batch were successfully processed.

Number of records succeeded

The count of records that were successfully processed.

Number of records failed

The count of records that failed to process.