# PagerDuty Connector - New incident trigger

This trigger checks for new incidents in PagerDuty. Checks for new events on every poll interval. Each incident is processed as a separate job.

# Input

Field Description
Trigger poll interval Select from the picklist or input your own value. Choose from how frequently to check for new events.
When first started, this recipe should pick up events from Get incidents created since the given date/time. Leave empty to get incidents created since the recipe starts. Once recipe has been run or tested, this value cannot be changed.

# Output

Field Description
ID The incident ID.
Type A string that determines the schema of the object. This must be the standard name for the entity.
Summary A short-form, server-generated string that provides succinct, important information about an object suitable for primary labeling of an entity in a client. In many cases, this will be identical to name, though it is not intended to be an identifier.
Self The API show URL at which the object is accessible.
HTML URL The URL at which the entity is uniquely displayed in the Web app.
Incident number The number of the incident. This is unique across your account.
Created at The date and time when this record was created.
Status The current status of the incident.
Incident key The incident's de-duplication key.
Pending actions The list of pending actions on the incident. Each pending action contains the following fields.
  • Type of action
  • Updated at
Service The service object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Assignments List of all assignments for this incident. This list will be empty if the Incident.status is resolved.
Acknowledgments List of all acknowledgments for this incident. This list will be empty if the Incident.status is resolved or triggered. Each acknowledgment contains the following fields.
  • At
  • Acknowledger
Last status change at The time at which the status of the incident last changed.
Last status change by The agent that created or updated this incident. The agent object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
First trigger log entry This object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Escalation policy This object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Teams A list of teams involved in the incident's lifecycle. Each team contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Urgency The current urgency of the incident.


Last updated: 4/5/2023, 11:28:53 AM

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