# PagerDuty Connector - Search incident action

This action searches for existing incidents in PagerDuty.

# Input

Field Description
Since Start of the date range
Until End of the date range
Incident key Incident de-duplication key. Incidents with child alerts do not have an incident key; querying by incident key will return incidents whose alerts have alert_key matching the given incident key.
Statuses status may be triggered, acknowledged, and resolved. Separate the values with comma.
Urgencies Urgency may be high or low. Separate the values with comma.

# Output

The output to this action is a list of incidents. Each incident contains the following field.

Field Description
ID The incident ID.
Type A string that determines the schema of the object. This must be the standard name for the entity.
Summary A short-form, server-generated string that provides succinct, important information about an object suitable for primary labeling of an entity in a client. In many cases, this will be identical to name, though it is not intended to be an identifier.
Self The API show URL at which the object is accessible.
HTML URL The URL at which the entity is uniquely displayed in the Web app.
Incident number The number of the incident. This is unique across your account.
Created at The date and time when this record was created.
Status The current status of the incident.
Incident key The incident's de-duplication key.
Pending actions The list of pending actions on the incident. Each pending action contains the following fields.
  • Type of action
  • Updated at
Service The service object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Assignments List of all assignments for this incident. This list will be empty if the Incident.status is resolved.
Acknowledgments List of all acknowledgments for this incident. This list will be empty if the Incident.status is resolved or triggered. Each acknowledgment contains the following fields.
  • At
  • Acknowledger
Last status change at The time at which the status of the incident last changed.
Last status change by The agent that created or updated this incident. The agent object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
First trigger log entry This object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Escalation policy This object contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Teams A list of teams involved in the incident's lifecycle. Each team contains the following fields.
  • ID
  • Type
  • Summary
  • Self
  • HTML URL
Urgency The current urgency of the incident.


Last updated: 4/5/2023, 11:28:53 AM

On this page