Zendesk - Get ticket details by ID action
This action retrieves a specific ticket that matches a search by ticket ID. Only records in your Zendesk instance that matches the criteria will be returned.
Get ticket details by ID action
|Ticket ID||The unique Zendesk ID of the ticket.|
The output of this action contains the full set of columns from the selected ticket. Here are some of the commonly used outputs.
|Ticket ID||The unique Zendesk ID of the ticket. This is automatically assigned when the ticket is created.|
|Subject||The subject of the ticket.|
|Type||The type of ticket. Permitted values are
|Priority||The priority of the ticket. Permitted values are
|Ticket custom fields||Includes data of ticket custom fields(s).|
Click here for a full list of ticket outputs.