Zendesk - New/updated record trigger (batch)

Use this trigger to pick up recent activity in your Zendesk users, tickets, or organizations.

This trigger monitors and picks up new or updated records in your Zendesk instance. Records are batched and processed at regular poll intervals.

Role privileges

You need a Zendesk account with the Administrator role to use this trigger in your recipe.

New/updated record trigger

Input field

Input field	Description
From	Records created or updated after this time will be processed by the recipe. If left blank, the default date will be set to one hour before the recipe is first started.
Object	Select the object to be monitored - User, Ticket, or Organization.
Batch size	The number of records to retrieve for each job. The max batch size is 1000.

Output field

Output field	Description
First ID	The unique Zendesk ID of the first record.
Last ID	The unique Zendesk ID of the last record.
Records	An array of records. The full list of object attributes will be returned for each record.

Click here for a full list of user outputs, ticket outputs, or organization outputs.