Troubleshoot Intacct runtime errors

Use this guide to troubleshoot errors that occur at runtime when you use the Intacct connector in Workato.

Custom fields don't display in the recipe

Custom fields created for a Sales Order or Sales Invoice may not appear when you create or convert sales transactions in a recipe.

Ensure that the custom field is associated with an Order Entry Transaction Detail object to resolve the issue.

Associate the custom field with the order entry transaction detail object

This association allows the recipe to use the custom field as an optional field.

The custom field appears as an optional field in the recipe