# JumpCloud - Unlock user action
The Unlock user action unlocks a JumpCloud account locked by the Lock user action or due to failed sign-in attempts.
# Input
| Field | Description |
|---|---|
| User ID | Provide the JumpCloud ID of the account you plan to unlock. |
# Output
| Field | Description |
|---|---|
| The user's email. | |
| User name | The user's user name. |
| Allow public key | Indicates whether the user can authenticate with a public key. |
| Public key | The user’s public key, used for authentication. |
| Sudo | Indicates whether the user has sudo privileges in Unix-like systems. |
| Enable managed uid | Indicates whether JumpCloud manages the user's UID. |
| Unix uid | The user's unique user identifier (UID) in Unix-like systems. |
| Unix guid | The user's group identifier (GUID) in Unix-like systems. |
| Activated | Indicates whether the user is active. |
| Tags | The user's tags. |
| Account locked | Indicates whether the user’s account is locked. |
| Passwordless sudo | Indicates whether the user can run sudo commands without a password prompt. |
| Externally managed | Indicates whether an external system manages the user. |
| External dn | The user's external distinguished name (DN). |
| External source type | The type of external source managing the user. |
| First name | The user's first name. |
| Last name | The user's last name. |
| Ldap binding user | Indicates whether the user is bound to an LDAP directory. |
| Enable user portal multi-factor | Indicates whether the user can use multi-factor authentication (MFA) to access the JumpCloud user portal. |
| Attributes | Contains information about the user's custom attributes, such as their Value and Name. |
| Samba service user | Indicates whether the user is connected to Samba. |
| Addresses | Contains information about user's addresses, such as their Street address and Type. |
| Job title | The user's job title. |
| Department | The user's department. |
| Phone numbers | Contains information about the user’s phone numbers, such as their Type and Number. |
| Password never expires | Indicates whether the user’s password never expires. |
| Middle name | The user's middle name. |
| Display name | The user's display name, usually a combination of First name and Last name. |
| Description | The user's description. |
| Location | The user's physical or office location. |
| Cost center | The user's associated cost center. |
| Employee type | The user's employee type, such as full-time, part-time, or contractor. |
| Company | The company the user works for. |
| Employee identifier | A unique identifier for the user, often used for HR or payroll purposes. |
| MFA | Contains information about the user's multi-factor authentication, such as its Exclusion until date and Configured status. |
| Suspended | Indicates whether the user is suspended, blocking their access the system. |
| Alternate email | The user's alternate email. |
| Disable device max login attempts | Indicates whether the user is allowed unlimited login attempts. |
| External password expiration date | The expiration date of the user’s external management password. |
| Managed apple ID | The Apple ID of the user's device. |
| Manager | The name or JumpCloud ID of the user's manager or supervisor. |
| State | The user's identity lifecycle state. |
| Relationships | Contains information about the user's relationships, such as their Type and Value. |
| Restricted fields | Contains information about restricted user fields, such as their Field name and ID. |
| Ssh keys | Contains information about the user's SSH keys, such as their Name and ID. |
| Password expired | Indicates whether the user’s password is expired. |
| Totp enabled | Indicates whether time-based one-time password (TOTP) is enabled as part of the user's MFA. |
| Created | A timestamp indicating when the user's account was created. |
| ID | The user's unique JumpCloud’s identifier. |
| Organization | The organization that contains the user. |
| Bad login attempts | The user's number of failed login attempts. |
| Password expiration date | The expiration date of the user’s password. |
| Admin | Contains information about the admin associated with the user, such as their ID. |
| Creation source | The source from which the user was created. |
| Password date | The date the user's password was last updated. |
| Recovery email | Contains information about the user's recovery email, such as its Address and Verified status. |
| Mfa enrollment | Contains information about the user's MFA, such as its Overall status and Totp status. |
Last updated: 5/21/2025, 5:22:32 AM