# NetSuite REST - Upsert record action

The Upsert record action inserts or updates a record in NetSuite. This action uses NetSuite REST Web Services to locate a record by its External ID, then updates it if found or creates a new one if not.

# Input

Input field Description
Record Select the NetSuite record type to upsert. Only supported record types appear in the picklist.
External ID Provide the external ID of the record to upsert.
Account Optional. Enter the account number for this customer if your NetSuite instance uses accounts.

# Output

Output fields vary depending on the selected record type. For example, if you select Customer as the record, the output includes the following fields:

Output field Description
Internal ID Unique internal identifier for the record in NetSuite.
External ID External identifier used to match the record.
Status Result of the upsert operation.
Last modified date Timestamp of the last update.


Last updated: 1/21/2026, 3:49:05 PM

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