iPaaS ​

Build recipes that connect apps, move data between systems, and orchestrate workflows. Recipes range from simple one-step automations to complex, multi-branch processes that span cloud services, internal systems, and APIs.

Recipes ​

A recipe defines the logic of an automation: A trigger that starts the workflow and a series of actions that execute in response. Recipes can handle simple one-step automations or complex, multi-branch workflows with conditional logic, loops, and error handling.

Workato supports several recipe types:

• Workflow recipes: Automate tasks and data flows between apps
• API recipes: Expose recipe logic as callable API endpoints
• Skills: Define actions that AI agents can invoke in response to user requests
• Data pipeline recipes: Move and transform data at scale between sources and destinations
• App event recipes: Route real-time business events from apps to AI agents

Learn more about recipes and recipe types.

Connectors and connections ​

Connectors are pre-built integrations for popular enterprise apps such as CRMs, ERPs, HR, finance, productivity tools, and more. Each connector provides a set of triggers and actions that recipes use to read and write data in connected systems.

Connections store the authentication credentials that authorize a recipe to interact with an app. Connections are reusable across recipes, so you authenticate once and share access across your workspace.

For apps not covered by prebuilt connectors, you can build custom integrations using the Connector SDK or the HTTP connector.

Use on-prem agents to connect Workato to internal systems that aren't exposed to the internet.

Building and managing ​

• Projects: Organize related recipes, connections, and assets into logical units for easier management and deployment.
• AIRO: Describe your automation in plain language and get a full recipe or solution generated automatically.
• Version management: Track changes to recipes over time and roll back when needed.

Monitoring and jobs ​

Workato creates a job every time a recipe runs that records the trigger event and the outcome of each step. You can use jobs to verify that workflows ran correctly, inspect input and output data, and debug errors.

Use RecipeOps to build automated monitoring and alerting on top of your recipe activity, or integrate with observability tools for broader pipeline visibility.

Running at scale ​

As your automation footprint grows, Workato provides controls to manage throughput and resilience:

• Concurrency: Control how many jobs run simultaneously per recipe to manage load on connected systems
• Error handling: Configure retry logic and fallback paths so transient failures don't result in data loss or stopped recipes

Learn more about error handling.