On-prem agent version deprecation

Workato regularly releases new versions of the on-prem agent (OPA). Workato deprecates older OPA versions on a recurring schedule to ensure users benefit from these improvements.

Upgrading the OPA provides the following benefits:

• Security: Newer versions include enhanced security.
• Performance: Newer versions are better optimized for speed and reliability.
• New features: Newer versions support the latest Workato platform features, including new connectors, updated triggers and actions, and additional configuration options.

Refer to the OPA version notes for information about recent OPA changes.

UPGRADE THE OPA

Workato recommends that you upgrade the OPA regularly to keep the version no more than one year old.

Deprecation schedule

The following schedule lists the deprecation and sunset dates of the Workato on-prem agents. Contact your Workato Customer Success Manager if you have additional questions about OPA deprecation.

• After the Deprecation date, the OPA continues to run, but Workato no longer provides support.

• After the Sunset date, the OPA stops connecting to Workato, which disrupts all running recipes.

Agent version	Release date	Deprecation date	Sunset date	Notes
Older than 2.19.0	Before May 24, 2023	December 31, 2025 January 7, 2026	December 31, 2025 January 7, 2026	Workato introduced a new activation flow in 2.19.0, which will become the minimum supported version.
Older than 2.14.0	Before September 7, 2022	September 30, 2023	January 31, 2024	These agents used an internal web server that was replaced in version 2.14.0. Also, agents older than 2.11.0 used gateways sg1.workato.com and sg2.workato.com, which shut down on January 31, 2024.
Older than 2.6.2	Before May 16, 2020	May 1, 2023	June 12, 2023	These agents used the sg.workato.com gateway, which shut down on June 12, 2023.